AutoMetrics Reviews

★★★★★
5 5 1
As always top notch service & customer treatment!! I've been going to Autometrics for maybe 20 years. They take good care of me, couldn't ask for more!!

Superior work

★★★★★
5 5 1
I've had the pleasure of doing business with Autometrics for many years. They have always provided services above and beyond the scope of the issues I've asked them to address. The pleasant and courteous staff have always been a pleasure to deal with. This is just a great shop all around. I highly recommend them to people I know.

Oil change and Tune up

★★★★★
5 5 1
The personal were very professional, informative and very friendly. I will return for further work on my 2012 Mini Cooper. Thank you

Saved my car

★★★★★
5 5 1
Had a horrible issue with the car making a chugging motion then dying instantly, couldn't get it to go anywhere, I live next door to the shop so I asked them about a tow company they had, they gave me the number for one and it was cheap, only $50, then had it towed and they diagnosed the problem and had it fixed, that was a week ago and I haven't had that problem happen again, really happy and it was under the max price I had set.

Very Impressed!

★★★★★
5 5 1
You guys rock! I have never received this kind of service from any other mechanics, anywhere....period. Your office staff is helpful and knowledgeable, and your mechanical team kicks ass, plain and simple! I will be back and I will recommend your services to others!

Great Follow Up

★★★★★
5 5 1
Upon picking up our Mercedes there were issues that appeared to occur while in the shop for other repairs and service. When I brought it to the attention of Mark, they readily responded to my concerns, asked me to return the car, and stood behind their repairs and much more. I have never had any other repair shop in MosesLake do this, I am more than pleased. In my experience, not many businesses in MosesLake truly stand behind their work the way Autometrics has for us. Some will say they do but generally respond with excuses. Thanks guys for everything!

Repairs to 1996 Avalon

★★★★★
5 5 1
We appreciated the quick response of the staff in allowing us to bring in our vehicle to address the left rear shock and the noise it was making. After the evaluation, finding it was an issue that should have been addressed when the suspension was replaced last year we are happy with the results. Thanks to Mark for investigating further and then asking us what transpired as the original work was being done and a significant question was not asked regarding replacement of parts. Never the less we have always been satisfied with the service we have received at AutoMetrics, thanks, Brian, Chris, and Mark and all the staff who have worked on our vehicle. PS: Brian, my wife works for DSquared Electric and would like to chat with you at your earliest convenience about service for their vehicles. She has had difficulty getting in touch with you.

Honda OK

★★★★★
5 5 1
As always, in and out. Problem diagnosed. Fixed. I can always depend on AutoMetrics MosesLake to provide quality service. My cars may be old - but they run like new.

Perfect job

★★★★★
5 5 1
They do a great job everytime i have a problem with my car that no other shops could figure it out they find the problem in no tine highly recommend i will not take my car anywhere else now thanks autometrics

Jag xf

★★★★★
5 5 1
Great place to have your car seviced

11 YR OLD TRUCK

★★★☆☆
3 5 1
FOUR STAR FOR EFFICIENCY, FOR PROMPTNESS AND FOR CLEAR DOCUMENTATION OF PROGRESS REPORT, WHAT REPAIRS ARE NEEDED. DOWNSIDE: PRICE IS HIGH SIDE, AND THE 2 QUOTES FOR BORING BLOCK WENT FROM $200 TO $400 VERBAL ESTIMATE TO 7-900 FINAL AND THE PROJECTED TOTAL WAS REACHING BEYOND MY PERSONAL BUDGET IN SHORT TIME. FOR THE AVERAGE HOUSEHOLD AND ON TIGHT BUDGET THE GRAND TOTAL WOULD HAVE BEEN BEYOND MY BUDGET AT THE TIME AND EVENTUALLY WORTH MORE THAN WHAT THE OLD TRUCK WAS WORTH.

Great experience.

★★★★★
5 5 1
Great experience this time with Erika and Marcus being very helpful and knowledgeable. My truck was serviced promptly while I waited and finished on time. A loaner vehicle would be helpful in the future. Thanks Eric

survey

★★★★★
5 5 1
I think I already did this once. Everything is working well and I have rated you tops with Angie's List as well.

★★★★★
5 5 1
No complaints..............thanks for extending the life of my car.

B Service on 2008 E350

★★★★★
5 5 1
Very pleased with the work done at a fair price. We will be back for additional work on our MBZ and 911.

Great Service

★★★★★
5 5 1
Got the original problem taken care of and they found some other things that need to be done.

Excellent

★★★★★
5 5 1
We appreciate the attention to our difficult circumstances. We hope everything works out once our insurance handles their part

★★★★★
5 5 1
I am very impressed with the service I received. I called to get an estimate and decided to bring my vehicle in for an alignment and oil change. I brought my vehicle in and they offered a shuttle service. They also sent me a detailed email of the exact work they completed. I have never had an auto service that sent pictures of their work! Staff was very friendly. I would definitely recommend this shop to anyone looking to get any work done on their vehicle. And prices were reasonable.

Highly recommend

★★★★★
5 5 1
My estimate was thorough, they were excellent on keeping me up to date on the status of my car and very reasonably priced. I will definitely use Autometrics in the future.

★★★★★
5 5 1
Extremely helpful. Very friendly staff.

Scheduled service

★★★★★
5 5 1
Fantastic service! Quick, on time service! Thorough! Kept in the service loop as it progressed. Very knowledgeable!

Great service

★★★★★
5 5 1
Very professional, great customer service.

Great service

★★★★★
5 5 1
Very professional, great customer service.

Repeat happy customer

★★★★★
5 5 1
I love that I can bring you a vehicle and you tell me what NEEDS to fix fixed, recommend less crucial items and discuss an overall plan to maintain my vehicle. No pressure, great customer service and excellent work for a fair price.

★★★★★
5 5 1
Services have always been excellent. They leave no stone unturned. Highly recomed.

1991 mercedes 350SD

★★★★★
5 5 1
Loved the professional look and feel of your operation. Loved the fact that you could take me and fix the items necessary in a timely manner. Didn't like the shaky location but loved the secure facility. I was not sure about your diagnostic fee and most of my Mercedes owning friends regard this as just a hustle. I was not sure about the complete evaluation of everything I might need on the car but I have come to regard this as positive. The mark up on your parts was just too high for me to swallow ( thank you internet) so I supplied my own. No big deal. The documentation was professional and very dealer-like. The staff was very professional and courteous in spite of the difficult repairs. Thank you, I will be back again. I keep attempting to mark this review 4 stars but the website won't let me do it for some reason. Eric Anderson

review

★★★★★
5 5 1
Great! 2006 F550 is running great! So far so good! We know we can count on you to keep our trucks running! Thank You, Stuart Evans - All Weather Roofing of MosesLake

Lexus lx470

★★★★★
5 5 1
Excellent service as always

★★★★★
5 5 1
As always, excellent service.

1984 Mazda RX7-GSL-SE

★★★★★
5 5 1
Everyone at Autometrics was thorough and efficient in determining what was wrong with my collector car and repairing it. I will definitely return for future service needs.

Great Service!

★★★★★
5 5 1
Recently I took my Volvo in for an oil change. Service was great from drop off to pick up. By far my favorite part is the fresh car scent when I picked up my car.

Oil change

★★★★★
5 5 1
Quick, neat.

Professional auto shop

★★★★★
5 5 1
These guys were so fast in getting my vehicle in and looked at. Wasn't the best news for me but these guys were able to give me a diagnostic without appointment. They know what there talking about and showed great professional advice. Will recommend!

Volvo S60

★★★★★
5 5 1
I haven't brought in my vehicle in awhile (2 years +) and your service has improved tremendously. I love the follow up by your email, its so techie. I get to see what is and will be done on the service. I love the photos along with the mechanics notes. Great job guys and "laddies" at autometrics.

great job.... AGAIN...

★★★★★
5 5 1
Customer service is insane... the digital quotes, and receipts with pictures... is more than I could ask for... and leaving with my truck running better than it ever has = priceless Thanks again Brian Beatty & JOHN BOZICK

Repair / Service

★★★★☆
4 5 1
Professional, courteous, got it fixed.

Service on 2009 Mini Cooper

★★★★★
5 5 1
Thank you AutoMetrics team for getting our mini back on the road.

Great Service

★★★★★
5 5 1
I use to have my bmw serviced in the Tri-cities area, but once I found out about this local business, it became my new to go place. Fast reliable repairs, great customer service, extended business hours, and shuttle service.

2005 Astro

★★★★★
5 5 1
Your personal is very professional and I am very satisfied with the work performed. I knew that I would be in good hands.

Trustworthy and reliable

★★★★★
5 5 1
I had started having issues with the dealership that I purchased my Honda from. Lately when my car needed servicing they would say that multiple repairs. I went to 2 other repair shops and they said there were no such repairs needed. I had Brian and his crew replace half shafts on a 82 Honda. so I decided to take my 05 to him. I really appreciate the detailed information they give on what is being done . They do thorough work and I have great confidence that it is done right and that they are not doing more than what needs to be done

2007 Saab 9-3

★★★★★
5 5 1
Very friendly service.

Rx330

★★★★★
5 5 1
*****

V70R

★★★★★
5 5 1
My car sounded like a freight train and I couldn't pinpoint the issue. Autometrics was able to determine the cause, order the part, fix it correctly, and detailed my car in 2 days. Absolutely awesome service and knowledge for European cars!

Great Work

★★★★☆
4 5 1
diagnosed correctly on day 1, and ordered parts. Repaired completed by day 2, in time for a weekend trip. Overall, great experience to work with the shop and staff!

1979 VW

★★★★★
5 5 1
Mark was fantastic to deal with, very Happy, would recommend to any one, Thanks Guys

great service, budget-conscious

★★★★★
5 5 1
I showed up a half hour before they opened on Saturday and it seemed all their techs came out to quickly take a look at my Disco 2 regarding my overheating issue! I mean WOW! They weren't able to get to it that day, not their fault. But they were able to zone in on the problem, possibly being a head gasket issue. I can now refocus my efforts in fixing the problem myself. They even gave me some t-connectors and advice on how to verify the issue myself. Will come to them in the future when troubleshooting an issue is passed my mid level mechanical knowledge.

BMW Work

★★★★★
5 5 1
I must say I am very pleased. My BMW wouldn't start one day. I was told I had to have it towed to Tri-Cities to the BMW dealership because nobody had the software to program and encode my car. But lo and behold Autometrics was the only shop in MosesLake that had the software, it made things so much easier on me. Thanks guys!!

1998 Ford Windstar Transmission

★★★★★
5 5 1
Really appreciated the friendliness of the staff, despite difficulty of the problem. Also appreciate that nobody gave up and tried to sell me a new transmission, which is what many repair shops would have done. Well done, and I'll be back.

head light

★★★★★
5 5 1
Quick service, great prices

front end alignment

★★★★★
5 5 1
Great service and carwash. Friendly

Quick

★★★★★
5 5 1
Quick and to the point. No one else wanted to give us even a quote for the work - seriusly no calls back. Brian got us a quote and the work done in a day. No B.S. Thanks for being 'old school' buddy!

VEHICLE SERVICE FOLLOWUP

★★★★★
5 5 1
I WAS VERY PLEASED WITH THE RAPID SERVICE TIME WHEN IT WAS A SHORT-NOTICE REQUEST. I WAS ALSO SHOCKED AND AMAZED THAT MY VEHICLE WAS DETAILED INSIDE AND OUT FOR NO CHARGE!

Maintenance

★★★★★
5 5 1
This is a super great place to do business with. They have worked on several of our cars and are always punctual ,curtious and knowledgeable. We appreciate their honest work!

★★★★★
5 5 1
EXTREMLY SATISFIED

Service

★★★★★
5 5 1
Fast and super efficient

★★★★★
5 5 1
My 1979 VW bus broke down in MosesLake while road tripping from Colorado to Washington / Oregon. These guys fit me into a tight schedule asap, diagnosed the issue (bad catalytic converter), and hooked me up with a muffler shop in town for immediate repairs. They had me back on the road by the day's end, which was fantastic since my bus is my camper bed as well as transportation. Everyone was very nice, accomadating to the situation, and reasonably priced. Thank you for all of your help!

Autometrics

★★★★★
5 5 1
s always excellent service & great personal attention

Couldn't be happier!

★★★★★
5 5 1
We have been working with Tim for the last couple of years as we are fixing up a 1988 Jaguar. We really couldn't be happier, great front office communication and always pleased with the results of any of the work that we have had done. We will be back! Nothing but the highest praises and recommendation!!!!! Thanks again. Phyllis

★★★★★
5 5 1
These guys are amazing

★★★★☆
4 5 1
I think you guys do a great job and are very courteous and professional.thanks!

★★★★★
5 5 1
So pleased with service and personal.

Warranty

★★★★★
5 5 1
Great work and service.

Love the feeling

★★★★★
5 5 1
Tim was very helpful and kept us well informed of what was happening with our Porsche Boxter. He explained the what and why of what was being done to our car. He was very accommodating, willing to stay late for us so we could pick up our car late on a Friday afternoon when the repairs were completed. Thank you Autometrics for getting our car repaired and running great.

mini service

★★★★★
5 5 1
Thanks for getting us right in, finding the problems and resolving them quickly. (also really appreciated the car wash!!) Keep up the good work!

★★★★★
5 5 1
Very Knowledgeable, friendly and take the time to answer all of your questions at a reasonable cost. Would highly recommend!

Simply Excellent!

★★★★★
5 5 1
The professional, courteous folks at Autometrics clearly love where they are and what they do. Quality work, attention to detail, and little extras (they cleaned my carpet! thank you!) made me smile even though I was dealing with a BMW + mysterious oil leak. Thanks a bunch!

Best Mechanics in Town!

★★★★★
5 5 1
I have a '96 Pathfinder and locked my keys in the car, but wouldn't you know it after the lock smith got them out something was triggered in the locking system causing the locks and ignition to not activate when I used the key. I called the locksmith, the Nissan dealership and mechanics all over town and they all said they'd never heard of it and couldnt help me but when I called Brian he was willing to come look at the car and didnt leave until he figured it out! He disabled a couple things and I was able to get into my car and drive it! And at a VERY reasonable price, I will always go to Autometrics for all my auto needs!

Oil Change

★★★★★
5 5 1
Excellent service, and friendly staff, as usual!! 🙂 Thank you!

very good job guys

★★★★★
5 5 1
i took my chevy there for the first time and i tell u i was so impressed with there service they found the problem with my car in very little time and they were so friendly like they were family highly reccomend

Once Again - You Solved our Problems

★★★★★
5 5 1
I depend on Auto Metrics, not only for on-going maintenance that keeps our older cars in peak form, but when we have a problem, to solve them quickly at a fair cost with results we can trust. A recent check engine light nipped a problem in the bud. I also want to thank the front office staff. Tim is courteous, gives quick, definitive answers, and provides feedback. Keep up the good work.

97 Accord

★★★★★
5 5 1
You guys cleaned out a mess of wires and made things work again. I have more working parts now than when I bought it. So - thanks again - and for the extra help when I have an emergency.

Ml350

★★★★★
5 5 1
You guys did a great job and gave me a good price on my ML.... I will definitely refer other people there, I know European cars can get really expensive so it's nice to feel like you can trust your local shop with them .

Not the best visit

★★★☆☆
3 5 1
I was a bit frustrated. I went in for an oil change that should have taken about 30 minutes. Instead it took about 90. I supplied an additive to add to my oil, but it was added in the wrong proportion so instead of getting to use the container for 2 oil changes I'll only get to use it for 1. I know this isn't the normal service from Autometrics, but bad news is as important as good. I'll still be back, but felt it was important to share

dura max!

★★★★★
5 5 1
My dura max is working great again...thought i lost her! You guys are great!

Professional and courteous

★★★★★
5 5 1
My vehicle windows were not functioning properly. The get the job done right. Gave me a ride home and pick me up, when my vehicle was ready. Professional and courteous.

The place to go for German car work!

★★★★★
5 5 1
System diagnosed, part installed, problem fixed all in about 48 hours. With no appointment. The place to go for German car work is AutoMetrics. These folks are excellent.

Fast service!

★★★★★
5 5 1
The service was fast.

Highly efficient service.

★★★★★
5 5 1
Highly efficient service. Noted repair & maint needs and we're accommodating in scheduling. Really appreciated the no hype or high pressure hard sell presentation of issues. Timely return of vehicle in immaculate condition.

Quick and thorough.

★★★★★
5 5 1
Quick and thorough.

Great service

★★★★★
5 5 1
Great service

Complete trust in your service.

★★★★★
5 5 1
Excellent service as always. Complete trust in your service. Bill was as predicted.

Profession, courteous and quick!

★★★★☆
4 5 1
Professional and courteous service. Got the job done quick. They even washed my vehicle, and had shuttle service to get me to and from home.

Very good experience!

★★★★☆
4 5 1
Everyone that I talked with at Autometrics was very pleasant and was eager to answer all my questions. I was very pleased when I was called by the mechanic that was working on my car to inform me that he had discovered a few other issues that I needed to know about. He was prepared with all the information I needed to make a decision weather to do the service now or later. Overall my first experience with the crew at Autometrics was a very good one.

Thank you!

★★★★★
5 5 1
Thank you!

Job well done!

★★★★★
5 5 1
excellent service and job well done!!! glad the moon roof rattle was solved!!! Jim

Great service!

★★★★★
5 5 1
I was not disappointed. Received the service that I expected.

Quick service!

★★★★☆
4 5 1
A simple oil change and resetting an error message. All done quickly and without issues. Thanks....

Thank you Autometrics!

★★★★★
5 5 1
I came to autometrics because I heard wonderful things, and also checked up on the reviews. They have wonderful reviews, and that is for a reason! Autometrics not only will fix your car, but will make sure it is in the best shape before you leave. This was my first time leaving my car somewhere and they made me feel very comfortable about leaving my car there with them. Tim was very quick to get back at me with the problems and a price. I am a college student so I was glad to hear the reasonable price for so many things being done. I was never afraid to call them to check on my car, or if I had any questions, I didn't feel embarrassed to ask. Autometrics does a lot of little extra things that they do not need to do. The day I picked up my car it was washed! I could completely feel the difference in the way my car ran 🙂 I found my car shop! Thank you autometrics 🙂

Couldn't be happier!

★★★★★
5 5 1
Got a same day appointment, and my wife was pleased with the car wash! Couldn't be happier. This is the kind of service that keeps me coming back.

Work was great!

★★★★☆
4 5 1
The work was great, but the price was one of the highest quotes I received.

Awesome service as always!!

★★★★★
5 5 1
Awesome service as always!!

Great customer service

★★★★★
5 5 1
Great customer service

Great service!

★★★★★
5 5 1
Great service and when service was completed my car was washed and wiped down. Thanks.

Great Job, friendly staff, and fast service.

★★★★★
5 5 1
Great Job, friendly staff, and fast service.

Great place!

★★★★★
5 5 1
Service was above and beyond what was expect. Great place!! So glad to have a place that I can trust to take my vehicle to!

Excellent service!

★★★★☆
4 5 1
Excellent service, but, as you must know, BMWs are a tad expensive.

Good, courteous service

★★★★★
5 5 1
Good, courteous service

Outstanding service at a fair price.

★★★★★
5 5 1
I believe I wrote a review a few years back recognizing the outstanding dedication to service and customers by everyone at Autometrics. The car (and myself) are a few years older with added mileage, however the service at Autometrics continues to improve with new customer features such as the pick-up service for both car and driver, a renovated waiting room, and still outstanding service at a fair price.

Fixed the first time!

★★★★☆
4 5 1
I of course am concerned about the cost of repairs but I know I won't have to return to have it fixed again.

Outstanding service as always!

★★★★★
5 5 1
Outstanding service as always!

Happy!

★★★★★
5 5 1
I am always happy with the service!

Will be back!

★★★★★
5 5 1
First time user, treated professionally. Will use next time service is needed.

Great attention to detail

★★★★★
5 5 1
Great attention to detail and really fixing the problem, than just doing something and letting the bigger issue remain. Great communication from the office on updating me to the needed repairs. Been a long-time customer and I wouldn't let any other place work on it.

Thank you so much!

★★★★★
5 5 1
Thank you so much for taking such good care of my car and keeping me updated on the services it needs. I also appreciate the friendliness of your staff, and of course, the ride home while my car was getting serviced! My son is now having his car serviced with Autometrics, and I will definitely tell others about you too! Keep up the good work! Thank you!!!

Awesome service!

★★★★★
5 5 1
Awesome service!!!! So pleased, would definitely bring my car back. Excellent service, super nice people and my car was immaculate when I picked it up!

Love this place!

★★★★★
5 5 1
Love this place I tottaly recommend

Honest and timely!

★★★★★
5 5 1
Very courteous, professional and friendly. They knew their stuff, were honest and timely. I would definitely trust them again with my car.

Thank you!

★★★★★
5 5 1
Car was ready on time! and was washed and vacuumed! Thank you. Lisa Bossert

Hassle-free!

★★★★★
5 5 1
Autometrics determined that it had installed a bad alternator in my vehicle and promptly installed a new alternator at no charge and with no hassle.

Great service!

★★★★★
5 5 1
I am always taken care of when I have my vehicle serviced.

Exceptional service

★★★★★
5 5 1
Exceptional service and customer consideration. Brian is a talented, qualified technician and a business owner who cares about his customers and the community he lives in and serves. He went beyond what I would expect, and I would give him six stars if I could.

Best service in town!

★★★★★
5 5 1
Best service in town!

Top notch service!

★★★★★
5 5 1
I feel I get top notch service at Autometrics and am treated with respect!

Prompt service

★★★★★
5 5 1
The service I requested was done promptly. Other services were offered and declined with no fuss. This shop is the best I have dealt with in many years. THANKS!!!

Excellent service as always!

★★★★★
5 5 1
Excellent service as always!

They go above and beyond to help!!

★★★★☆
4 5 1
Great service,friendly !! They go above and beyond to help!!

Great service!

★★★★★
5 5 1
great service and never had any issues with there great company. A++

car feels restored!

★★★★★
5 5 1
My car has way more power after you cleaned the fuel system way worth it. Feels restored. Thanks

good service good talk

★★★★★
5 5 1
you washed my car, Yea! good service good talk, what else is there? 🙂

Thank you Autometrics!

★★★★★
5 5 1
As always, when I have a problem, I can trust Auto Metrics to solve it. On a long trip with an older car, I had a problem with significant oil leak. Auto Metrics resolved it - and with their regular maintenance program, my older Taurus (2001) has the pep and quietness of a much newer car. Once again, thank you Auto Metrics for being there - and knowing how to address and fix a problem with immediate results.

Great service

★★★★★
5 5 1
Autometrics has been my go to shop for my 2001 Volvo. I have received great service over the last 3 years. Though I am in the shop more than I would like, I always feel good knowing my car is being carefully and thoroughly cared for and repaired. As a mom of young children, safety and reliability are priorities when it comes to my car. The folks at Autometrics make it their priority too and that makes doing business with them easy!

Thanks

★★★★★
5 5 1
Thanks

I can't recommend them enough.

★★★★★
5 5 1
No one likes it when they have to have work done on their car. There's no way to make it pleasant, but Autometrics does everything they can to minimize the frustration. Communication with customers is prompt and reliable, quotes are not deviated from without approval, and service is done reliably. They'll provide a shuttle to help with transportation needs. I can't recommend them enough.

Quality work for a fair price.

★★★★★
5 5 1
A pleasure to workwith team, they are willing to explain the problems and nessary services. I like that they do quality work for a fair price. Thank you for being in MosesLake

Always great service!

★★★★★
5 5 1
Always great service! Thank you!

Timely, friendly and attentive

★★★★★
5 5 1
All work was discussed and the price for the service was given before any work was done. The work was completed in a timely manner. Staff was friendly and attentive. I appreciate the professionalism and courtesy shown by everyone at the shop. My car sure runs better after the service.

Great job!

★★★★★
5 5 1
Great job!

Autometrics fan for life!

★★★★★
5 5 1
I am really enjoying the modification you and your team did on my BMW. It was fun to drive before and now it is amazing!!! You have totally made me a true autometrics fan for life 🙂 Thanks again and see you next time!! Janelle

Your site has been a great help!

★★★★☆
4 5 1
Owning a 1984mercedes 300TYour site has been a great help. Bought last year for$500, spent about $1000. On getting things brought up to specks & A/Cblowing cold air converted to 134A. Use it every day for work. Next I hope to pull the interment panel to see if I can get the tack working. Will be ordering the kit to pull cluster. The major problem seems to be it doesn't shift into overdrive. Might just leave it that way.

Excellent as always.

★★★★★
5 5 1
Excellent as always.

Quality service.

★★★★★
5 5 1
As a return customer you met my expectations with your quality service. I especially appreciate the calls to keep me informed and the heads up as to when my car would be ready for pick up. Thanks

Always a good service

★★★★★
5 5 1
Always a good service thanks Autometric

Exceptional service!

★★★★★
5 5 1
Exceptional service!

Speedy service, great customer service.

★★★★★
5 5 1
Speedy service, great customer service.

Painless and easy!

★★★★★
5 5 1
Autometrics makes car maintenance painless and easy. I like getting the email reminders. Car Maintenance is not on the top of my list of things to do.

Thank you for the great service.

★★★★★
5 5 1
My experience with your shop today was great. Everyone was courteous and helpful. I did have to remind them about checking a left back up light that I had asked about when dropping off car. They did then check it and found that it was just a wire that needed to be moved. Thank you for the great service

I am really happy!

★★★★★
5 5 1
I have a 2001 Lexus - it needed new brakes, I initially took the car to Les Schwab. They gave he a huge quote (more than I expected like $600) . I called Trent at AutoMetrics after finding them online and reading other great reviews, I wanted to get a second opinion. I explained what needed to be done and he gave me a quote which was 50% less than Les Schwab. So I took my car there. Had great service and loving my new brakes which only cost me $270. Also They did a free inspection and recommended other inexpensive repairs to make my car 100%. I really like this place. They have some of the best mechanics in the valley (you should see their huge snap-on tool boxes- these guys do not fool around). I am really happy, I have found my new mechanic. I plan to drop more cars off.

Pleasant experience

★★★☆☆
3 5 1
Everyone that I came into contact with was very friendly and helpful. However, I had an appointment and my car wasn't taken back for at least a half hour. Then I decided I would get shuttled to the store and there was a 50 minute delay in getting me back to my car. Maybe lack of communication? Other than waiting, it was a pleasant experience.

First choice every time!

★★★★★
5 5 1
AutoMetrics always does a wonderful job on my pickup. They are my auto repair first choice every time. They always get my truck in quickly and make high quality repairs. Their team always makes suggestions for future repair and have been up front and honest with me from day one. I recommend them to anyone looking for a good mechanic that does the job right.

Thank you!

★★★★★
5 5 1
Thank you Trent for taking the time to discuss BMW / Mini Cooper service practices.

professional and honest people

★★★★★
5 5 1
Great service never had any problems with Autometrics. professional and honest people...I recommend them.

Outstanding customer service!

★★★★★
5 5 1
I have had a couple of different cars including a Audi and now a Subaru. I definitely have the option of going several different places to have my car serviced. I choose to come to Autometrics for there outstanding customer service, as well as I know that anything that is suggested for updates on my car is the absolutely truth. I always feel taken care of and frankly enjoy visiting with the staff. Thank you.

Autometrics saved the day!

★★★★★
5 5 1
I was driving through MosesLake on a business trip when warning lights came on. The local dealer was too busy to help me but Autometrics saved the day. They performed the diagnostics right away, replaced the part and sent me on my way. They had the expertise and were professional and courteous. Thanks Autometrics!

Great work!

★★★★★
5 5 1
AutoMetrics knows what they are doing. They fix my raditator for a great price. Thanks AutoMetrics for the great work.

Their work is amazing!

★★★★★
5 5 1
Really surprised on what these guys can do , their work is amazing. Wouldn't go no where else .

Very Nice Job!!

★★★★★
5 5 1
I took my 2000 jeep grand Cherokee limited 4.0 in to Autometrics. I was impressed with their knowledge and the friendliness of the staff. The shop was very clean as was the appearance of the employees. After discussing my vehicle's issues with them I felt very comfortable with their diagnoses. The shuttle service was super convenient and they happily gave me a ride to where I needed to be and picked me up after the work was complete. I was very happy about the fact they called me to keep me informed about the status of my Jeep and the total repair cost was spot on with what they told me. I was very surprised to find my jeep had also been washed when I got to it. VERY NICE JOB! I will definitely return for my future vehicle maintenance.

Always trustworthy, thorough explanations, excellent customer service

★★★★★
5 5 1
I've been a long time customer of Autometrics and I just can't say enough good things about this shop. Always trustworthy, thorough explanations, excellent customer service, always available to discuss repairs, they listen, and the work is always performed with my schedule and needs in mind. Bryan is the best by far and Trent keeps everything organized for planning. I own a 1991 Porsche Carrera 4, all wheel drive and now have 214,000 miles driven. Bryan and his team have kept my car in top shape for 100,000 of those miles. Thank you Bryan and your wonderful team!

service you deserve

★★★★★
5 5 1
if you want the service you deserve and you want your vehicle fixed the proper way go to AutoMetrics in MosesLake on front st. You will be satisfied with the results you get, if somethings wrong with your car don't wait

Love these guys!

★★★★★
5 5 1
Love these guys. Every time I call to make an appointment I never have to wait long. They get me right in, inspect my car same day, and will walk me through any issues I don't understand. I will always come back to AutoMetrics and use them for repairs on any vehicle I get.

Thanks guys!!

★★★★★
5 5 1
I like these guys..... straight shooters quality work super THANKS GUYS.

These guys are the best!

★★★★★
5 5 1
This guys are the best!!!!! They are honest and worked with me every step of the way!! The prices weren't bad either! They stand by their work and uphold their warranties without any problems. I was able to call and almost always get to speak with the mechanic working on my Jaguar. They also completed all work in a very timely manner. But most important is that I felt my car was in good hands and they weren't trying to pull any fast ones on me. I'm a long time customer and plan to stay that way!!!! Thanks team for all you guys have done for me:) Mike with the Jaguar. I would recommend Autometrics all day long!!!!!!!!!!

These guys are fantastic!

★★★★★
5 5 1
These guys are fantastic! My windshield wiper broke in the middle of a snow storm 30 minutes before they closed. Trent called around and found the parts I needed, and stayed late to make sure I could get home safe!

Confidence building

★★★★★
5 5 1
I appreciate the work that is done very much and this time to spend a short amount of time speaking with the technician that actually worked on my automobile was a plus. My confidence in your services grow with each visit.

Thank you!

★★★★★
5 5 1
Thank you for fixing the oil leak, replacing my back wiper and washing my car. I appreciate the way you took care of the problem at no additional cost to me.

Great Experience

★★★★★
5 5 1
Great Experience.

Great service, friendly people, helpful

★★★★★
5 5 1
Great service, friendly people, helpful

Excellent service!

★★★★★
5 5 1
Excellent service ! Highly recommend to friends and family, as the service and work done is the best.

Fast, efficient, courteous, shuttle service

★★★★★
5 5 1
Fast, efficient, courteous, shuttle service, cost of parts and service was more than half off of BMW of Bellevue's quote.

Great experience.

★★★★★
5 5 1
For my 2004 BMW 545i - Auto techs are knowledgeable, made a good plan for maintenance and repair, and use genuine BMW parts. Great experience.

Dependable service every time.

★★★★★
5 5 1
Dependable service every time.

Outstanding service!

★★★★★
5 5 1
Outstanding service!

I LOVE THIS PLACE!

★★★★★
5 5 1
I LOVE THIS PLACE! TOWED MY BROKEN CAR 5 HOURS JUST SO THEY CAN WORK ON IT WOULDN'T LET ANYONE ELSE TOUCH MY VEHICLE, GREAT SERVICE, GREAT CUSTOMER SERVICE, TRENT IS GREAT AND KEPT ME UPDATED AT ALL TIMES. GOT MY CAR BACK IN A TIMELY MANNER, RUNS GREAT AND NOW I AM BACK ON THE ROAD.

Great service.

★★★★★
5 5 1
Great Service.

Hands down the the best auto shop in washington!

★★★★★
5 5 1
Hands down the the best auto shop in washington. 1. Honest 2. Trustworthy 3. Very informative 4. affordable 5. Very clean shop

Efficient, affordable, friendly service

★★★★★
5 5 1
Efficient, affordable, friendly service. I'll definitely come back here anytime my Volkswagen needs repair.

another successful repair. 100%

★★★★★
5 5 1
another successful repair. 100%

Thanks again.

★★★★★
5 5 1
Trent has helped me with my BMW for two years and he knows what makes them tick. Thanks again.

customer service, and quality of workmanship is outstanding!

★★★★★
5 5 1
I have been using AutoMetrics for the last 9 years in servicing my BMW's. Without exception - their customer service, and quality of workmanship is outstanding. They have definitely earned my trust and confidence. I highly recommend them.

Perfect as always.

★★★★★
5 5 1
Perfect as always.

Car feels like brand new!

★★★★★
5 5 1
Our car is running great. It feels like it must have when it was brand new.

My BMW is now running like new!

★★★★★
5 5 1
I have a BMW and now its running like new. The dealer told me i had lifetime fluid transmission fluid after I felt it slip I stopped by Autometrics. Trent went out of his way to lift my car and show me the transmission fluid condition IT WAS BLACK!!!!!!!!!!!! After he recommended to have a cleaner and conditioner with a transmission service. I agreed, I was very lucky that it fixed the problem. BMW WANTS TO HAVE YOU BUY A NEW CAR AFTER YOU NEED A $7000.00 TRANSMISSION INSTALLED. Thanks for getting my car fixed. THANKS AGAIN!!

Great service!

★★★★★
5 5 1
Great service! Glad to have learned you were. Now I feel I have a place I can trust to work on my Rover, and Porsche. Thanks

Excess oil

★★★☆☆
3 5 1
Excess oil dripping from and around oil plug.

Excellent

★★★★★
5 5 1
Excellent

Great service!

★★★★★
5 5 1
I arrived early for my service appointment and was greeted by the staff. My vehicle was taken into the shop soon after arrival, I was told that the van would be in the shop about an hour. A little over an hour later my van was ready and they gladly answered my questions about the service that was performed.

Fast, friendly and efficient!!!!

★★★★★
5 5 1
Fast, friendly and efficient!!!!

Share my passion for taking great care of a fine machine.

★★★★★
5 5 1
Listened to the owner's story and self-diagnosis with very little eye rolling and "I'm talking to an idiot" attitude. Even less ater diagnosis (mine was correct). Great service and communication about what was going on with my car. Share my passion for taking great care of a fine machine.

Great job for a fair price

★★★★★
5 5 1
Hi, Great job for a fair price. I believe that once a good mechanic/garage is found a person should have some loyalty as long as the prices are fair and reasonable and the work good. I see a garage a lot like a medical issue. If one is planning on keeping their vehicle like the way one plans to keep one's body, then the long-term approach is best. In medicine the patient can control so much more than the doctor and the same with a vehicle. The driver/owner has to take some responsibility for the care and upkeep of their vehicle. It is good to know that Autometrics is there when things don't go as planned.

Very helpful!

★★★★☆
4 5 1
The staff is great, very helpful, never look at you strange when trying to explain that funny noise. After the diagnosis I received a detailed report of what was found. Only thing is that the recommended fixes were explained as well and no prices for the quote I was given. I really expected a much more detailed quote.

Service was quick and thorough as usual!

★★★★★
5 5 1
I had to reschedule, got me in at the time I wanted. Service was quick and thorough as usual. My mechanic was great & so was Trent's front desk service.

Great service!

★★★★★
5 5 1
A professional shop. I can count on great service and excellent customer satisfaction when I take my Porsche to them.

Thanks!

★★★★★
5 5 1
I appreciate the descriptions of the needed work. thanks.

Very happy!

★★★★★
5 5 1
I was extremely happy with my service at Autometrics, and would definitely recommend them! I trust them completely! They are the nicest group of people I have ever taken my car to and they take the time to not just tell you what kind of servicing your car needs - they will show you if, like me, you know nothing about cars and need a visual explanation. I'm a very happy customer!

My car is a 2003 and runs like it's brand new!

★★★★★
5 5 1
I can not say enough about the service that I received at Autometrics. From start to finish I received courteous and professional service. My car is a 2003 and runs like it's brand new! I highly reccomend "Autometrics" for any of your automotive needs.

UNDER THE AMOUNT ORIGINALLY QUOTED!!!

★★★★★
5 5 1
Excellent Service and attention to detail! But, the best feature is that our repair was UNDER THE AMOUNT ORIGINALLY QUOTED!!! WOW!! Great Customer Service!

Great job!

★★★★★
5 5 1
Autometrics always does a great job on my vehicle.

Especially appreciate they take personal interest

★★★★★
5 5 1
As always, excellent service. Especially appreciate they take personal interest;ie, that I spend time on mountain roads, year round, and that I now pull a trailer.

Great customer service

★★★★☆
4 5 1
Great customer service. Among the best experiences I have had with a service appointment for my car.

Friendly, efficient, extremely knowledgeable

★★★★★
5 5 1
Friendly, efficient, extremely knowledgeable, and customer priority. As a result, I sleep good at night knowing that the automobiles are going to be dependable and worry free.

Good communication

★★★★☆
4 5 1
good communication; thorough review of the problem.

Good job!

★★★★★
5 5 1
Parts were ordered & arrived on time. Service was excellent. Company called when work was done & after my inspection, all was done professionally. Good job!

Excellent service.

★★★★★
5 5 1
Excellent service.

Thanks again!

★★★★★
5 5 1
I always trust them with my cars I own a Saab with over 200k on it and still running and driving great thanks to autometrics . Thanks again.

Excellent work

★★★★★
5 5 1
Very top of the town!!! excellent work - - -Thanks DW

As per usual-A1 service

★★★★☆
4 5 1
As per usual-A1 service

great service. nice people.

★★★★★
5 5 1
good job done with complete and understandable explanation of problem. great service. nice people.

Great service great workmanship!

★★★★★
5 5 1
Trent and the team went above and beyond when servicing my Cayenne. The laborious repair exceeded what they quoted me and they stood by the price. They also allowed me to order parts direct when their supplier was unable to provide them in my time frame as I needed to head back to SEA. They advised me of other items that needed repair in the area they were working that saved me $$ in the future. Great service great workmanship!

Short notice appointment, no problem.

★★★★★
5 5 1
Short notice appointment, no problem. Trent is a delight to work with.

Great shop!

★★★★★
5 5 1
I drove from my place at 5AM to drive 160 plus miles to get PMs done on my car that a Seattle shop could. I think that says a lot right there.

Great service and on time.

★★★★★
5 5 1
Work was performed on time. Review of systems was complete & cost was as discussed

Very knowledgeable on Volvos!

★★★★☆
4 5 1
It is hard to find knowledgeable mechanics to do diagnostics on a Volvo. AutoMetrics were up to the task and prompt. I would return for further work.

Best performance ever.

★★★★★
5 5 1
As always, prompt attention to my stated problem with attention to detail. Prepared my vehicle for long trip - and it was perfect. Best performance ever.

Good service. Will use again.

★★★★★
5 5 1
Good service. Will use again.

Mini owners feel confident!

★★★★★
5 5 1
Everyone there is so helpful...I know they are never going to sell me something I don't really need, and they can always get you in and take care of any of my cars needs, even if they have to order a part they will have it within 24 hours. I have a Mini Cooper and I won't trust my car to just anyone....so Mini owners feel confident!

As always, excellent service!

★★★★★
5 5 1
As always, excellent service!

Good service. Honest.

★★★★☆
4 5 1
Good service. Honesty. Friendly customer service.

Work was done promptly and efficiently.

★★★★☆
4 5 1
Work was done promptly and efficiently. The only complaint, and it is minor, is that I was asked if I wanted my car washed and that wasn't done. Everything else was very good. Nice people, good work.

I HIGHLY suggest these guys!

★★★★★
5 5 1
I HIGHLY suggest these guys! I was in the bank drive thru today and the next thing I knew I couldn't get my car moving. I called Autometrics and within the minute he was able to help me get it moving out of the drive thru (which was very embarrassing I might add) line with a trick I would've never have found. I then drove it straight to them and they had my part in within minutes and at a great price too!! I will definitely be giving them a call if car help is needed in the future! These guys are great with their work and their customer service!!!

Fast, Friendly & Accurate!

★★★★★
5 5 1
After dealing with other garages in town that gave me the run-around I was so relieved to have such a good experience with AutoMetrics. Trent got me in right away, same day I came in. Marcus was very knowledgeable and told me what was wrong with my car, he was straightforward and honest, I very much appreciated his willingness to help me. They were super fast & I picked up my car the same day. I'll definitely be recommending AutoMetrics to friends and family!

pre-buyer's check is great

★★★★★
5 5 1
The pre-buyer's check has been working great for me. It's a fantastic deal, especially if you end up needing more than one. I've brought two cars in so far, the staff has been very helpful, and the results of the inspections have helped me make the right choice (for me) about the cars.

On time, friendly, and reasonably priced.

★★★★★
5 5 1
On time, friendly, and reasonably priced.

Definitely coming again.

★★★★★
5 5 1
Other than issues when I went to go make a payment, Trent and the others were very helpful. They took time to point out things that should be done over time and talked me through them. I will definitely be coming again for more mechanical work on my car and suggesting you to others.

Are you going to call me?

★★★☆☆
3 5 1
Took BMW in for oil change. That went well. Want to order some parts and was told I would be called with costs. Still waiting for that call. New new lug nuts and key so I can change a tire. Plus a heat shield.

Great!

★★★★★
5 5 1
great, keep up the good work dsr

I highly recommend!

★★★★☆
4 5 1
Top notch service, Very technically update and savy, stands behind their service, I highly recommend.

Definitely a 5 star business.

★★★★★
5 5 1
Friendly professionals that care for the customers cars performance and do an awesome job of fixing your ride. Definitely a 5 star business.

Service was great!

★★★★★
5 5 1
Service was great & done in a timely manner.

As always, good service!

★★★★★
5 5 1
As always, good service!

good customer service

★★★★★
5 5 1
good customer service

Honest and capable repair shop.

★★★★★
5 5 1
It is so reassuring to have found an honest and capable repair shop in my new hometown of MosesLake! Everyone at AutoMetrics was professional and courteous.

My first impression was very positive.

★★★☆☆
3 5 1
My first impression of AutoMetrics was very positive. The web site is very well done. Trent was helpful and nice to talk to over the phone. Thursday I called about an F service on my E320 Mercedes and was told to bring it in and they would have it ready Friday afternoon. The car was test drove at least twice and yet the mechanics failed to notify Trent that there was a problem with the instrumentation battery. They had to scramble to get the battery and install it. The staff had forgotten about the SRS error and had not looked at it until I mentioned it. There was no time to wash the car that day. I drove the car dirty to Portland and back on Saturday. The car ran well but the SRS error returned. Sunday morning I backed the car out of the garage and noticed a small pool of oil on the concrete. It was about 2" in diameter. The car has never leaked before. I am new to MosesLake and maybe my expectations are too high, but, I am less than pleased with the quality of service I received.

excellent knowledge & customer service!

★★★★★
5 5 1
excellent knowledge & customer service!

Life long loyal customer!

★★★★★
5 5 1
I was very pleased with my experience. I was referred through a family member because I was not sure where to take my car I had been let down by other so called mechanics. When I took my Rainier in for the initial check and they gave me recommendations and not oh all this needs to be done now or you won't have a working rig any more. I was so please they itemized what was important and what could wait. They also shocker called me back to make sure everything was okay. They have a life long loyal customer in me. I would recommend them to all I know. THANKS AutoMetrics!

Absolutely going back!

★★★★★
5 5 1
Fast friendly and reasonable price! Absolutely going back.

Volvo running like new again!

★★★★★
5 5 1
I am always pleased with the quality of service I recieve at Autometrics. After the last repairs, my 2001 Volvo is running like new again. I appreciate the explanation of services and the honest evaluation about when services are needed so that I can budget my car maintenance.

Positive outcome!

★★★★★
5 5 1
Recently I had an experience with AutoMetrics that I wasn't happy with. Brian (the owner) called me up and was very sincere and asked how he could correct the situation or make it right. After a long discussion, everything was settled. After the conversation, Brian would not let me hang up unless he knew I was happy with the outcome. It was very refreshing to see an owner actually take care of a negative situation and make it a positive one. He genuinely cares about the quality of the work and the reputation of his business.

Great service, very honest.

★★★★★
5 5 1
Great service, very honest, not making up problems just to get more money from me!!,

Fast service at a reasonable price!

★★★★★
5 5 1
Autometrics had my car running again in no time. Fast service at a reasonable price. Thanks!

Happy!

★★★★★
5 5 1
I recently moved to MosesLake and have been in search of a reputable Auto mechanic to work on my Subaru. I called them prior to ask some questions and understand pricing. I went in to get my oil change and was quoted $40.00. When I got there the young man gave me a price of $60.00. I was a bit confused as to the price change but wasn't really in a space where I wanted to ask and get into a confrontation. As I was waiting for my car to be finished they asked me if I wanted my car washed! I asked if it cost more money, they said no, so of course I agreed because who would turn down a free car wash! When I went to check out the nice young women who range me up only charged me $44.00 something. I was happy to hear the price had dropped and my car was washed! You can't get that service in Portland! I'm not sure what happened with the $40-60.00 charge maybe I heard the young man wrong. I am happy with my oil change, the service I got from the man who changed it and washed my car as well as the young women and other gentleman at the front counter. Thank you for making my day brighter and car brighter!

Knowledgeable and friendly

★★★★★
5 5 1
I find the crew here quite knowledgeable and friendly. Costs seem reasonable for the work preformed. Overall, a good place to do business.

Very helpful!

★★★★★
5 5 1
Wonderful company, very helpful and even though their lot was pretty full around 4pm when I took my car in, they're fast and my car was diagnosed by the 9:00 the next morning. Great people and easy to find location. I would recommend AutoMetrics to anyone in the MosesLake area.

Excellent and personable service.

★★★★★
5 5 1
Autometrics has taken care of my car(s) for at least 15 years. I have complete trust in them and always receive excellent and personable service.

Quick service

★★★★★
5 5 1
quick service, offered suggestions was completed within the time that was discussed (while I waited).

Painless!

★★★★★
5 5 1
As always my experience with Auto Metrics was painless.

The service was great!

★★★★★
5 5 1
The service was great with very good communication between your crew and the customer. I am very satisfied with the work you performed. Thank you.

...Died..! Went to heaven..!!

★★★★★
5 5 1
...Died..! Went to heaven..!! In a bright red SAAB....!!! ..my heart pounding to the fine tuning perform by experts at Autometrics... 🙂

Job well done.

★★★★★
5 5 1
Thank you for a job well done.

Great shop!

★★★★☆
4 5 1
Great shop! Customer service is above the rest! They treat you with respect and keep you informed all the way through the repair process. A+!

15 year customers!

★★★★★
5 5 1
We love Autometrics. You gave us a new battery at a fair price and all is well. We have been going to you for our Volvo AND our Mercury Mountaineer for maintenance and service for 15 years and the service has always been excellent. You do a great job of keeping records on our cars and recommending service at appropriate times. Thank you for often giving me a ride to work so you can have my car all day. That is very convenient.

A little spendy

★★★★★
5 5 1
A little spendy, but thats because of the make of the car. Let me drive for awhile and I can evaluate better.

Very well run business!

★★★★★
5 5 1
very well run business, with knowledgeable employees

Thank you!

★★★★★
5 5 1
You are always available when we need you, thank you and have a great Christmas!

Great service!

★★★★★
5 5 1
Great service!

Excellent Service

★★★★★
5 5 1
Excellent service. worked very hard to save customer money. i am very impressed with their work. i trust i am not getting overcharged. their professional courtesies is outstanding.

Very friendly & knowledgeable!

★★★★☆
4 5 1
Good job on providing information about ur business and giving me a small tour of the work area. Very friendly & knowledgeable!

Excellent!

★★★★★
5 5 1
The overall experience was excellent!! The repairs took a bit longer than expected and there were some more repairs needed but I was kept informed every step of the way. Customer service is above the rest. That's why I'm a 10 yr customer! Thank you Brian and crew!!

Awesome. Friendly and honest service

★★★★★
5 5 1
Awesome. Friendly and honest service. Really took the time to show me the problems with my car by pointing out and describing what was going on under the hood. Thanks!

As always, excellent

★★★★★
5 5 1
As always, excellent

Straightforward, honest and care about cars

★★★★★
5 5 1
Incredible experience. I'm an experienced home mechanic; my S60R never goes to the shop other than for alignments and tire balancing. My lower ball joints wore out to the point of near failure, and I needed to get them replaced as soon as possible considering how dangerous ball joint failures at speed can be. I didn't have the time, although I did already have the parts on hand. I called the shop at 4pm, described my situation, and Trent told me that if I had the car to him within a half hour or so, he would have the job done by the time they closed at 6. He quoted me a fixed $150 to replace both, which I thought was fair and was easily willing to pay. When I got my car back shortly after 6, the final bill came to less than $135! The office staff were very friendly, we ended up chatting about cars between customers while I waited. The shop is very clean and modern, not to mention huge; totally unlike any normal oil change or muffler shop. They are Bosch certified as well. I'm extremely picky about anyone who works on my car, and it's really rare for me to find a shop that I totally trust. They were straightforward, honest, and care about cars. I will recommend anyone in the MosesLake area to Autometrics.

Oil change

★★★★★
5 5 1
Great expireriance, thank you for the ride to and from work.

Satisfied.

★★★☆☆
3 5 1
satisfied.

VW and Audi experts!

★★★★★
5 5 1
Competent, knowledgeable, thorough, and personable. Brian did a pre-purchase inspection for me on an 80's vintage Audi. After getting the laundry list of issues read to me, it was obvious that he went through the WHOLE vehicle, checking for leaks from EVERYTHING, checking all the lights and electrical accessories, taking it for a proper driving test, even checking the condition of the coolant and wiper fluid. He took the time to go through it all with me over the phone, and then they even emailed me the detailed inspection report. I asked for a complete inspection, and I got it. My cost was $136 out the door, and it was money very well spent. I was going to buy this car from out of state, so this inspection saved me a trip and a ton of money that I would have had to invest to get this car up to snuff. My search continues.. From this experience, I would highly recommend AutoMetrics, especially if you have a VW or Audi. Brian knows his stuff and was great to work with. 5 stars.

Great Experience!

★★★★★
5 5 1
I have a VW Jetta TDI and thought I was going to be stuck taking it to the dealer to get serviced because a lot of places don't have the tools for diesel engines. I was very impressed with how friendly and professional the staff at Autometrics are and my car is running great. I will definitely be taking my car here from now on and will recommend this business to friends!

Honest and great employees

★★★★★
5 5 1
I have always taken my cars to Autometrics. This last time while working on my Cadi CTS they went over the top. I can always count on a ride if I dont have the time to wait while my work is done. Its nice to not have to take unnessesary time off work. I appreciate their honesty and great employees. I would and do recommend them!

They live by their word

★★★★★
5 5 1
The guys at Autometrics are fantastic. They live by their word and provide honest, straightforward advice and customer service. I worked with hem long distance to get my daughters car repaired. They completed repairs n a timely manner, were courteous and took the time to give me a full explanation of everything that had to be done, and how to prioritize future repairs. I had to rely on Yelp to find a reliable mechanic and the reviews on here did to disappoint. I will be sending my daughter back to Autometrics for all future repairs. They are a great bunch of stand up guys. Thanks Autometrics for a job well done.

Great shop!

★★★★★
5 5 1
Great shop. Took it in for the second time for a quick repair on a leaking boot. Only problem is they ordered the wrong boot the first time. Good thing is they diagnosed the problem for free and went back the following week to get it put in.

Honest and upfront

★★★★★
5 5 1
This is the place to go! Honest and upfront is the way you want your mechanic to be towards you.

A+ Service

★★★★★
5 5 1
WOW FANTASTIC SERVICE!!! I recently had my oil changed at Autometrics. They found a couple of other problems, that my standard oil change place never found. They quickly fixed the problems and my car runs much better now. Thanks Autometrics!!! I would recommend that everyone take there car to Autometrics for service. Great staff, very nice professional clean shop... A + Service!

Super friendly

★★★★★
5 5 1
Best oil change of my life! They were very accommodating to my time constraints and everybody there is super friendly! Go here if you know what's good for you.

Service was priceless

★★★★★
5 5 1
I had a problem with my car and was out of town Trent seen that it would get right in. This was great because I didn't wanna stay in another hotel. The price was great and the service was priceless . I don't live there but I recommend these guys 100 percent.

Know what they're doing!

★★★★★
5 5 1
Great people, they know what their doing, and charge a fair price, I'll be going back next time I need service done.

Extremely happy!

★★★★★
5 5 1
Thank You Autometrix! We were in MosesLake for a holiday weekend and needed a repair. The service center at the local dealership was closed for the weekend and they recommended Autometrix. Autometrix was able to diagnose and fix the minor repair in less than 1/2 hr. We were extremely happy with the time and $ savings. Professional friendly service!

Accurate and reliable

★★★★★
5 5 1
Great group of clean professionals. Well kept facility, accurate and reliable repairs. I will be back!

Back on the road quickly

★★★★★
5 5 1
I was able to keep my promise to my daughter to take her to her great grandmas house for Christmas break. I was taking my family to eastern Oregon to see my grandmother over the Christmas break. About 5 min out of MosesLake my truck (2001 Dodge 4X4) had a huge loss of power. I nursed it into MosesLake and spoke to a few people (a parts store and another service shop) that forwarded me to AUTOMETRICS. When I pulled up I thought I had reached the wrong place because the sign said “foreign car specialists” and I owned a dodge pick-up. It was I who was wrong. Brian the owner knew a lot about my rig and gave me a lot of good info to take with me. After about two hours I was on my way with a new O2 sensor and better gas mileage then before. Thanks Brian and crew for the hospitality and quick response to getting me back on the road for the holidays.

Fast service

★★★★★
5 5 1
I can't really think of anything to complain about. They diagnosed the problem with my car, notified me of their findings, priced the parts and service and were about as fast as they could possibly be. Kind of a rough part of town, but the whole facility is fenced in and topped with razor wire, so your vehicle is safe overnight.

Awesome service

★★★★★
5 5 1
Awesome service. Fixed my car same day and was able to quote me over the phone unlike the other places that I called. They were even able to get a discount on my part which saved me additional money. Will definitely comeback in the future.

MosesLake's Best Kept Secret

★★★★★
5 5 1
MosesLake's Best Keep Secret I've been coming to AutoMetrics since I moved to MosesLake 7 years ago with my 1988 Mercedes. Brian and his team have always gone above and beyond on caring for me and my car. The car has over 500K and runs like a dream. Car repair costs, but Brian is fair with his prices. They do everything to the car from oil changes to major repair including a new engine. I know it is tough to say this in today's world, but I trust the advice and work from AutoMetrics. I have seen them go out of their way not only for myself but for all of their customers. If I ever doubted their integrity or level of work, I wouldn't have returned. If only all businesses could work with their customers to this level of service! Keep it up AutoMetrics

My car runs better than it ever did!

★★★★★
5 5 1
I had great service when i had my older mercedes worked on at this shop. It is an older car 1992, and they treated it like it was brand new!!! It now runs better than it ever did ( i bought it used). I am not sure how the fuel cleaning deal works, but i have been getting almost 3 more mpg!!! thanks autometrics

Best shop in the valley!

★★★★★
5 5 1
Way better then any shop in the valley. Just walk in there and you can tell.

Honest and reasonable

★★★★★
5 5 1
I have a foreign car and found that AutoMetrics has been able to provide me with all the assistance I need for my vehicle. I have worked with Trent and he has been able to answer all my questions. I am very satisfied with the work they have conducted and appreciate their honest opinion and resonable prices!! I highly recommend it!!! Plus they leave your car looking very pretty!!! 🙂

Honest, competent and fair

★★★★★
5 5 1
I've done business with Autometrics for well over ten years and even as a Seattle resident, I cannot find an auto repair facility that is as honest, competent and committed to fair business practices....which is why I ship my cars to Autometrics from Seattle. They're that good, give them a try.

Experts at what they do.

★★★★★
5 5 1
I strongly recommend doing business with Autometrics. They are honest, fair guys and they give great customer service. They are experts at what they do and I know I can always trust them to take care of me. They have free WiFi, so I can relax and catch up on emails, homework, etc. on my laptop while they're working on my car. Car troubles are very stressful for me, but the Autometrics team is always patient with me and somehow seems to help turn what would be a negative experience into a positive one. I have them take care of any service I need for my car, from oil changes, to new tires, to engine/wheel repairs, inspections, etc. I give them 5 stars and 2 thumbs up!

Kind, efficient and professional

★★★★★
5 5 1
They save the day, quickly and professionally I noticed that after having my car sitting most of the winter that there was an oil puddle on the garage floor. After calling in a panic to Autometrics, they got me into the shop and up on the hoist. After thinking the worst, the problem was correctable with replacing a couple of O-rings that had dryed out and tightening some of the bolts on the oil pan. Cost was what I thought was fair, but how do you put a price on kind, effecient, and professional services?

Great service

★★★★★
5 5 1
Great service. They were able to quote me a price over the phone unlike the other places that I called. Did the job for $100 cheaper than the place that did the same part on the other side of my car. Definitely will come back in the future.

Very satisfied!

★★★★★
5 5 1
ces,... Aces in my deck, I had issues with my Range Rover (double R) while driving past the Tri-Cities, but was referred to Auto... something in MosesLake. I called, got voice mail, but within 3 min. Trent called me back, answered all ?,s, and gave me perfect directions to the place with me being over a hour away. That's before they (Brian & Co.) fixed the prob. And explained it in layman's terms plus informative info for the future and maintenance upkeep concerns.Very SatisfiedThanks AllYou're Great,Kirk L.Seattle, WAjafibwear.comP.S. hey Brian, my final destination was Oklahoma City, OK

Very honest and fair

★★★★★
5 5 1
They are awesome!! I spent all weekend trying to sort out the problem with my car. I gave AutoMetrics a call, took my car in, and they had it running better than ever by days end. Very honest and fair with great customer service.:) Thanks AutoMetrics!!

Left feeling better educated.

★★★★★
5 5 1
We bring both our cars to AutoMetrics now. Brian, the owner, is generously smart about Volvos. During our first visit with our other car, a Prizm, we asked him a question about the Volvo and he spent a good 10 minutes looking at the engine and pointing things out. He noticed a loose fitting and fixed it - no charge. We left feeling better educated and like we had finally found our car-fixit place. It's a relief to have a place we trust servicing our cars.

Done right the first time.

★★★★★
5 5 1
This is a very honest auto repair facility and they'll always work with you to make sure you are satisfied. Experience:I've been a long time customer of Brian and when I lived in MosesLake, had all my vehicles serviced there. Now that I live in Seattle, I still will only take my serious maintenance and repair (if I can drive it) to his shop.Customer service:The shop staff have always been helpful, even on recommendations over the phone on simple matters. If you're tight on time, they'll always try their best to have it ready faster than usual but never a lack job at all. If they know of a place that can do it to your budget, such as muffler repair, tires or body work, they'll help you find a good, honest place and price.Maintenance and Repairs:They only do the repairs you want done and never ever do the scare tactic of your car falling apart and never sell you on crap you don't need. Cost to value:You get what you pay for. Premium to premium plus service. Nothing less, something more. It won't be as cheap as a Wal-Mart Express Oil Change but at least you are assured it will be done right the first time. Wish list:If this place had weekend hours, I'd be taking all my car service from Seattle to Autometrics hands down.The Owner:Brian Beatty is a wonderful guy and devoted to making sure you are a happy customer. I would challenge anybody to find a better shop with more honest people anywhere in this state that can offer the services Autometrics can and I bet you probably won't.

Thorough pre-buy inspection

★★★★★
5 5 1
I thought that Autometrix did a very nice job helping me decide on buying a used car. They inspected the vehicle thoroughly and warned me of the necessary work that needed to be done after buying it. Even though I paid a little for the service, it saved me money on the negotiation.

Very impressed!

★★★★★
5 5 1
I took my car to three other shops in town to get a estimate to repair my Audi A6. The estimates were all more then I could afford. I called down to Autometric's and talked with one of the sales staff there. I explained my situation to them and lack of money to repair the car. The gentleman was very nice. He thought maybe it was miss diagnosed, by the description I gave of problems / noises it was making. I took a chance and drove my Audi to Autometrics. I was greeted with a nice friendly staff 🙂 I waited to find out what they thought, while enjoying the Internet lounge and surfing the web! The auto repair man came out in very little time and told me he had good news. It wasn't going to be as bad as everyone had told me! Infact several Hundred dollars less!!! They asked me to leave it over the weekend... and they would have back to me for work on Monday. They had a nice girl that worked in the office run me home! I arrived early Monday morning and my car was fixed. They even washed it! I am very impressed with Autometrics and there knowledgeable staff! Thanks Autometrics!!!

A++++++++++++

★★★★★
5 5 1
Honest and Reliable Auto Repair. Autometrics is the best in the business hands down! A+++++++++++++++++++++++++

Professionalism and expertise

★★★★★
5 5 1
I never thought that I would find a repair shop for my Porsche Boxster that would rival Metric Motorworks in Coos Bay, Oregon but I did! The professionalism and expertise demonstrated by the entire staff at Autometrics is very difficult to come by. Thank you!

Very Reasonable!

★★★★★
5 5 1
Coming down to visit family in MosesLake from Vancouver Canada and ran into a problem with my Mini Cooper's hood not wanting to open up. The cause was the BMW bra that I purchased at home. They told me the pressure caused the issue, they opened up the hood,took off the bra and charged me a VERY REASONABLE rate to do this work!!!! Very friendly staff and would recommend this company to anyone that is in need of work done to there vehicle. I hope not to have a problem down here again, but if I do, i know this is the place to go!! Thank-you so much. Devon.

Great oil change

★★★★☆
4 5 1
I am so happy that you guys service diesels. I had my oil changed on my cummins and had delo installed in my engine. I am a huge fan of delo oil and was happy you had it in stock. The courtesy car wash was an added bonus, price was reasonable too.
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